Privacy Statement – EUROSPAR.ie
EUROSPAR Ireland (known as EUROSPAR, owned and operated by BWG Foods (BWG) in Ireland) respects and seeks to preserve the privacy of all our website users. Any personal information provided by you to BWG will be treated with the highest standards of security and confidentiality in accordance with the data protection law.
This Privacy Statement relates only to websites hosted under the EUROSPAR.ie domain, BWG therefore does not accept responsibility for the privacy practices of any external websites.
Nothing in this policy should be construed as creating any contractual right or duty. BWG reserves the right to amend or replace this statement at any time.
Processing of Personal Information
BWG will not collect any personal information from this website other than such information that has been volunteered on the
Contact Us Form
the EUROSPAR Newsletter sign up form
Competition entry forms
The SuperEasy Rewards registration form
In addition to the information collected on this website, if you register for the SuperEasy Rewards programme, further information will be collected when you present your card at a EUROSPAR shop.
Information may be shared with 3rd party Data Processors on behalf of BWG but only for the purposes noted within this Privacy Statement.
Contact Us Form:
Data Collected – Name, email address, phone number, and message details which may contain personal data.
Reason for Processing – Respond to customer queries
Legal Basis – Legitimate Interest
Retention Period – 1 year, unless there is a legal obligation to hold it longer.
Newsletter Sign-up Form:
Data Collected – Name, email address, rewards number (if a member).
Reason for Processing – send offers and information about EUROSPAR products and services
Legal Basis – Consent
Retention Period – data will be held for a period of no more than 1 year from the date of last contact.
Competition Entry Forms:
Data Collected – Name, email address and phone number
Reason for Processing – to manage the competitions that our customers take part in
Legal Basis – Legal Obligation (Consumer Protection Acts 2007 and 2014)
Retention Period – data will be kept only for the duration of the competition.
SuperEasy Rewards Registration Form and Programme:
Data Collected – Name, email address, mobile phone number, gender (optional), age (only mandatory in the case of those under 18 years of age), reward card number and in-store transaction information.
Reason for Processing – to manage the Rewards Programme, send account servicing notices, send marketing communication, and to personalise our offers to customers
Legal Basis – Contractual Obligation and Legitimate Interest
Retention Period – data will be held for a period of no more than 1 year from the date of last contact
Access and Rectification
BWG will endeavour at all times to keep only data that is necessary, fairly obtained and accurate. If you become aware of any inaccuracy in personal data held by EUROSPAR please let us know and we will rectify our records accordingly. If we find that we are holding inaccurate data, or data which is inadequate for the purpose it was collected, we may contact you in order to rectify this.
We take appropriate technical and organisational measures to protect your personal data.
Access to your data is only granted to employees who need to see it, and those employees have received data protection training.
Appropriate Data Processor contracts are in place whenever we use a 3rd Party to process personal data.
The website information is secured with SSL from the user’s browser to the website server.
We take strong data security measures, including firewalls, antivirus protection, encryption of laptops, vulnerability testing and employee training.
Data Protection Notice
All personal data collected by EUROSPAR Ireland will be held by BWG Foods in the strictest confidence and in compliance with the Data Protection Acts 1988 and 2003, GDPR and with the BWG Foods Data Protection Policy. Data gathered through this website is used solely for the stated purpose of responding to the query submitted. No personal data collected by EUROSPAR in this regard will be divulged to any 3rd party except where required by law.
BWG Foods Subject Access Request Policy
Rights of a Data Subject
All individuals who are the subject of personal data held by BWG Foods have the following rights:
- The right to be informed – You have the right to know if we hold any of your person-al data.
- The right of access – You have the right to see the data we hold about you.
- The right to rectification – You have the right to have inaccurate personal data cor-rected.
- The right to erasure – You have the right to have your personal data erased. This is not an absolute right – there are some exceptions.
- The right to restrict processing – You have the right to restrict processing in certain circumstances. This is not an absolute right, and in some cases is an alternative to erasure.
- The right to data portability – You have the right to receive personal data you have provided to BWG in a structured, commonly used and machine readable format.
- The right to object – You have the right to object to the processing of your personal data at any time.
- Rights in relation to automated decision making and profiling – BWG does not rely on automated decision-making.
Making a Subject Access Request
To see a copy of your own data held by BWG, you will need to submit a written request to the BWG Data Protection Officer enclosing proof of identity, such as staff ID card, or copy of driving licence or passport.
You are encouraged to complete the Subject Access Request Form (see below) to assist BWG in accurately identifying the location(s) of the personal data. However, any request in writing is acceptable. BWG will respond as quickly as possible, but has a maximum of 40 calendar days to respond to your request once it has received all the relevant information.
Subject Access Requests from individuals must be made in writing and addressed to:
Data Protection Officer,
Dublin 24. D24 Y722.
Alternatively, requests can be emailed to email@example.com. BWG will acknowledge your request as soon as it is received and will endeavour to give guidance on how and when the request will be fulfilled.
Exception to Subject Access Requests
Please note that Section 5 of the Data Protection Act provides that the right of access does not apply in a number of cases, in order to strike a balance between the rights of the individual, on the one hand, and the operational requirements of the organisation on the other. For this reason, there are circumstances under which BWG will withhold certain data from disclosure. These circumstances will be reviewed on a case-by-case basis and in line with current Data Protection Legislation and best practice.
You may only request personal data held about yourself (or of a minor for whom you are parent/guardian). The Data Protection Officer will always verify the identity of anyone making a subject access request before handing over any information. You will be required to verify your identification before BWG Foods can release any information to you.
Provided below is a standard Subject Access Request form to aid you in making any such requests. Utilizing this form and specifying exactly what data you require will aid BWG in fulfilling your request more promptly.
Data Subject Access Request Form (Request for a copy of Personal Data)
Data Protection Act 1988 and Data Protection (Amendment) Act 2003
|Date of request:
|Reason for the request (You have the option of providing a brief outline of the reason for your request. This may help BWG assess your request more promptly)
|Form of identification attached
I ……………………………………… (name) wish to make an access request under Section 4 of the Data Protection Acts, 1988 and 2003 for a copy of any information, in particular those data specified below, that your organisation keeps about me, either on computer or in manual form.
Details of Data Required:
|Please describe the personal data which is required in as much detail as possible: